Patient Feedback

The GW Medical Faculty Associates Office of Patient Experience is here to help ensure that your experience at the MFA is a good one. If you or a family member have a question or concern about your care or experience, please let us know. We suggest you first discuss your concerns with the department staff, department manager or your doctor. If your concern remains unresolved, the Patient Experience staff are available to help you reach a resolution or provide more information.


If you would like to submit a complaint, compliment or other feedback, complete our online feedback form.

Patient Experience

Phone: 202-677-6620

Fax: 202-741-3129


Mailing Address:

Attn: Patient Experience Office

The GW Medical Faculty Associates

2150 Pennsylvania Ave, NW

Washington, DC 20037

We want to hear from you! Share your experience on our Online Feedback Form.

Billing Resolution and Feedback

For feedback regarding your billing experience with The GW Medical Faculty Associates, please contact us:


Phone: 202-741-2570

Phone hours: Monday - Friday, 9:00 am - 5:00 pm