As of November 1, 2021, the GW Medical Faculty Associates (GW MFA) transitioned to a new, upgraded patient portal, called MyChart. There are a lot of great benefits associated with MyChart, which gives you a secure and convenient way to manage your personal health information at home or on the go. Please find information below about the benefits of MyChart.
*Please note: On Oct. 31, FollowMyHealth will no longer serve as the patient portal for the GW Medical Faculty Associates. You will not be able to send messages, refill prescriptions, or request appointments for GW MFA providers using FollowMyHealth. However, you will still have access to review previous messages, appointments, prescriptions, and other information in the FollowMyHealth portal.
All your health information in one place
See your medications, test results, upcoming appointments, medical bills, and more all in one place, even information from other health organizations we’re connected to.
Quickly schedule appointments and find care
Make appointments at your convenience, complete pre-visit tasks from home, and find the nearest immediate care clinic when you need it.
Connect with a doctor no matter where you are
Send a message, connect virtually, or arrange to follow up with a doctor in person, depending on the level of care you need.
Take care of your other family members
Stay on top of everyone's appointments and check in on family members who need extra help, all from your account.
There are many features within MyChart to assist you with managing your care. The table below compares the features of FollowMyHealth with the new MyChart system. You will find that MyChart will give you more flexibility and options to stay informed and on top of your health care experience.
Billing
|
Feature |
FollowMyHealth |
MyChart |
|---|---|---|
| Pay your bills | No | Yes |
| Pay as guest | No | Yes |
| Set up payment plans | No | Yes |
| View payment history | No | Yes |
| Sign up for paperless billing | No | Yes |
| See statements and billing letters | No | Yes |
| Request financial assistance | No | Yes |
| Ask billing questions | No | Yes |
Visits and Scheduling
|
Feature |
FollowMyHealth |
MyChart |
|---|---|---|
| Schedule or request an appointment | Yes (Required through Provider Message) | Yes |
| View upcoming and past appointment details | Yes | Yes |
| Check-in ahead of time (eCheck-In) | No | Yes |
| Receive Fast Pass offers for earlier appointments | No | Yes |
| Add yourself to the waitlist | No | Yes |
| Cancel an appointment | No (Message sent through your Provider) | Yes |
| Receive preventive care reminders | No | Yes |
Messaging & Questions
|
Feature |
FollowMyHealth |
MyChart |
|---|---|---|
| Request prescription refills | Yes | Yes |
| Send and receive messages from your care team | Yes | Yes |
| Receive medical advice | Yes | Yes |
| Contact customer service | No | Yes |
Health Records and Information
|
Feature |
FollowMyHealth |
MyChart |
|---|---|---|
| Download your medical record | Yes (Export Email or Fax) | Yes |
| Review and update your medical history | Yes | Yes |
| Read your current health summary | Yes | Yes |
| See your medications | Yes | Yes |
| Review test results | Yes | Yes |
| See your immunizations | Yes | Yes |
| View your eyeglass or contact lens prescription | No | Yes |
| Get your care plan | No | Yes |
| Find growth charts | No | Yes |
| Read about health trends | No | Yes |