MyChart

Coming November 1, 2021

Dear Patients,

We are thrilled to share exciting news about an important change that will be taking place at the GW Medical Faculty Associates (GW MFA). On November 1, 2021, the GW Medical Faculty Associates (GW MFA) will be transitioning to a new, upgraded patient portal, called MyChart.

MyChart gives you access to a secure and convenient way to manage your personal health information at home or on the go. Please find information below about the benefits of MyChart – the GW MFA’s new patient portal.

*Please note: On Oct. 31, FollowMyHealth will no longer serve as the patient portal for the GW Medical Faculty Associates. You will not be able to send messages, refill prescriptions, or request appointments for GW MFA providers using FollowMyHealth. However, you will still have access to review previous messages, appointments, prescriptions, and other information in the FollowMyHealth portal.

Medications and Appointments icons

All your health information in one place

See your medications, test results, upcoming appointments, medical bills, and more all in one place, even information from other health organizations we’re connected to.

Find Care and Schedule Icons

Quickly schedule appointments and find care

Make appointments at your convenience, complete pre-visit tasks from home, and find the nearest immediate care clinic when you need it.

 

Doctors and Camera Icons

Connect with a doctor no matter where you are

Send a message, connect virtually, or arrange to follow up with a doctor in person, depending on the level of care you need.

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Take care of your other family members

Stay on top of everyone's appointments and check in on family members who need extra help, all from your account.

MyChart Features

There are many features within MyChart to assist you with managing your care. The table below compares the features of FollowMyHealth with the new MyChart system. You will find that MyChart will give you more flexibility and options to stay informed and on top of your health care experience.

 Billing

Feature

FollowMyHealth

MyChart

Pay your bills No Yes
Pay as guest No Yes
Set up payment plans No Yes
View payment history No Yes
Sign up for paperless billing No Yes
See statements and billing letters No Yes
Request financial assistance No Yes
Ask billing questions No Yes

 Visits and Scheduling

Feature

FollowMyHealth

MyChart

Schedule or request an appointment Yes (Required through Provider Message) Yes
View upcoming and past appointment details Yes Yes
Check-in ahead of time (eCheck-In) No Yes
Receive Fast Pass offers for earlier appointments No Yes
Add yourself to the waitlist No Yes
Cancel an appointment No (Message sent through your Provider) Yes
Receive preventive care reminders No Yes

 Messaging & Questions

Feature

FollowMyHealth

MyChart

Request prescription refills Yes Yes
Send and receive messages from your care team Yes Yes
Receive medical advice Yes Yes
Contact customer service No Yes

 Health Records and Information

Feature

FollowMyHealth

MyChart

Download your medical record Yes (Export Email or Fax) Yes
Review and update your medical history Yes Yes
Read your current health summary Yes Yes
See your medications Yes Yes
Review test results Yes Yes
See your immunizations Yes Yes
View your eyeglass or contact lens prescription No Yes
Get your care plan No Yes
Find growth charts No Yes
Read about health trends No Yes

 

Questions? Visit the MyChart FAQ.